Hilton Cairo Heliopolis Hotel

Thank You and Appreciation After Our Stay Dear Valued Team of Hilton Cairo Helloplois, I would like to express my sincere thanks and appreciation for the excellent hospitality and services we received during our stay at your hotel from 25-05-2025 to 01-06-2025. Our experience at your hotel was truly wonderful, starting from the warm and professional reception, through the quality and cleanliness of the room, and up to the excellent coordination and attention to our needs. We especially thank Mr. Ahmed Abdallah, Yasmen Nasriy, Yaser Hafez, Mpustafa Mouhamed, Narmin, Chef Ahmed . We wish you all the best and continued success, and we look forward to the opportunity to stay at your hotel again in the near future. Sincerely, Ayman Jarrar Room Number 3077

The accommodations were spacious. The restroom was impeccably clean, with hot water readily available around the clock. Breakfast offered a wide variety of options to suit diverse preferences. The staff provided exceptional hospitality, accommodating my late arrival and early departure with remarkable efficiency and attentiveness, proactively inquiring about my satisfaction. The bed's exceptional comfort facilitated immediate sleep.

The staff was just excellent. The chef in the restaurant serving breakfast personally cooks ful mudammas. The butler of the executive lounge takes really good care of his guests with top professionalism. Cleaning teams are fast and efficient. The bartenders do their best to be welcoming. And, finally, the star of the hotel, Mary Morcos is beyond any comparison. Many thanks to all for a great pleasure.

The location was excellent. About 5-7 minutes drive from the Cairo International Airport. Easy & fast check-in & check-out. All staff were really amazing and welcoming. always had smiles on their faces. The beds are comfortable and the rooms are cozy. I had a program at Waldorf Astoria and staying at the Cairo Hilton Heliopolis was an excellent choice. The 2 hotels are located in the same building. I only walk through the lobby to get to Waldorf Astoria. The ambiance, serenity, calmness, sparkle cleanliness of the reception and above all the beautiful Egyptian décor captures the whole essence of my 7 days stay. The exotic restaurants on-site was a top notch for me. There were variety of cuisines to settle for if you are the adventurous type plus the cost was really good for a restaurant in a 5 star hotel. I had a great dining experience at the Raj (Indian) and Lan Tania. I was in Cairo when preparations were made to welcome the month of Ramadan and I fell in love with the antique Ramadan décor most especially the little parlor that was created with the the Egyptian carpet, throws, tea setting, incense, shisha and the Ramadan Stand. It was really eye catching as it stood out in the reception because of the vibrant colors and the crescent moon and stars that hung from the ceiling. it was a sight to be hold. The hotel was very close to the City centre & City Stars Malls, where you can shop until you drop dead. The CityStars was really it. about 500 shops of different varieties.

This is the best hotel I’ve ever stayed at. Location is perfect and central to everything, rooms & hotel was always perfectly clean and smelt amazing. Staff were friendly and helpful. Breakfast was delicious. The pool.. WOW. 3 pools, a swim up bar in the adults only pool and it was such a spacious outdoor area. Everything was perfect, I can’t wait to come back. P